Shipping policy
SHIPPING POLICY Lady Maillerie's Designs, LLC
Made-to-Order Processing All items in our shop are handmade to order with love and care. Because of this, please allow 7–14 business days for your order to be crafted before it ships. During peak seasons or high-volume periods, processing may take up to 21 business days. You will receive a shipping notification with tracking information once your order is on its way.
Domestic Shipping (United States) We ship via USPS. Estimated delivery times after processing:
- Standard Shipping: 3–7 business days
- Priority Mail: 2–3 business days
International Shipping (United Kingdom & Worldwide) We ship internationally! Estimated delivery times after processing:
- United Kingdom: 7–14 business days
- Rest of World: 10–21 business days
Please note that international customers are responsible for any customs fees, duties, or import taxes that may apply upon delivery.
Order Tracking Once your order ships, you'll receive an email with your tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at Customerservice@ladymailleriedesigns.com and we'll do our best to help resolve the issue.